We will continue to make available the best possible levels of veterinary care, however, we do appreciate that sadly many owners are unable to meet the costs of unexpected and large veterinary fees. Where possible we will advise owners of the potential options for treatment, which may carry different chances of recovery at different costs. We acknowledge that it is very difficult for owners to select treatment options which are anything less than the best for their much loved pets. We would therefore respectfully suggest that you should seriously consider taking out pet insurance to cover the eventuality of unexpected large veterinary costs which might well arise at some stage of your pets life.

Please remember that insurance must be taken out before the injury occurs, otherwise the insurance company will not provide cover for the complaint. It is not possible to take out pet insurance for animals once they attain the age of 8 years. We would therefore suggest that you take out pet insurance as soon as you acquire a pet, and certainly before it reaches the age of 8 years. Please remember that pet insurance will not cover items such as vaccination, flea treatment, shampoos and wormers. If you object to giving money to an insurance company, for cover which you may never require, an alternative is to pay sums of money into a separate bank or building society account of your own set aside for your pets needs. Please consider this matter seriously and ensure that you never have to make decisions based on money which govern the level of care which you can give to your pet.

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